Products and Apparel
Questions About Our Activewear Collections
What products does Pinnacle Apparel offer?
Pinnacle Apparel currently offers premium activewear including Flow Leggings, the Flow Bra, and the Performance Hoodie. Each product is designed to support comfort, movement, and active lifestyles.
Who is Pinnacle Apparel designed for?
Pinnacle Apparel is designed primarily for women pursuing Pilates, yoga, wellness, fitness, and active lifestyles while also appealing to individuals who value discipline, confidence, and personal growth.
What materials are used in the Flow collection?
The Flow collection is made from an 81 percent Polyamide and 19 percent Spandex blend selected for comfort, flexibility, four-way stretch, and everyday wearability.
What materials are used in the Performance Hoodie?
The Performance Hoodie is made from an 85 percent Cotton and 15 percent Polyester blend designed for comfort, warmth, and versatility.
Can Pinnacle Apparel products be worn outside the gym?
Yes. Our collections are designed to transition comfortably between workouts, recovery, travel, errands, and everyday activities.
Shipping and Orders
Questions About Shipping and Delivery
How long does order processing take?
Orders are typically processed within two to three business days before shipment.
Do you offer free shipping?
Yes. Pinnacle Apparel offers free U.S. shipping on qualifying domestic orders over $100.
Do you offer international shipping?
Yes. International shipping options are available at checkout, and shipping rates are calculated based on destination and package weight.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take 24 to 48 hours to appear.
What should I do if my order is delayed?
If your order has not arrived within the expected delivery timeframe, please contact support@thepinnacleapparel.comfor assistance.
Returns and Refunds
Questions About Returns and Exchanges
What is your return policy?
Pinnacle Apparel offers a 30-day return policy on eligible items. Products must be unworn, unused, and returned with original tags and packaging.
How do I start a return?
To initiate a return, contact support@thepinnacleapparel.com and follow the return instructions provided by our team.
Can I exchange an item?
The recommended process is to return the original item and place a new order for the desired replacement product.
Are sale items eligible for return?
No. Sale items and gift cards are not eligible for return under the current return policy.
When will I receive my refund?
Approved refunds are issued to the original payment method. Most refunds are processed within ten business days after approval, though financial institutions may require additional processing time.
The Pinnacle Philosophy
Questions About Our Brand and Mission
What does the Now Own It philosophy mean?
The Now Own It philosophy encourages accountability, discipline, consistency, and personal ownership in fitness, wellness, business, and everyday life.
Why was Pinnacle Apparel created?
Pinnacle Apparel was created to combine premium activewear with a mindset-driven philosophy inspired by discipline, resilience, and personal growth.
Who founded Pinnacle Apparel?
Pinnacle Apparel was founded by Spencer McLaughlin, whose background in construction, snow removal, property management, and the ski industry helped shape the values and philosophy behind the brand.
Why is Park City important to the brand?
Park City, Utah serves as the inspiration behind the Pinnacle Apparel identity and reflects the culture of resilience, performance, and active living that influences the brand.
How can I contact Pinnacle Apparel?
You can reach Pinnacle Apparel by phone at 435-659-4096 or by email at support@thepinnacleapparel.com.
